Tees built before 2009 can no longer be repaired. You may be surprised, but there are a lot of these still in circulation. We just don't have the parts to fix them anymore, and the tee has been upgraded multiple times during that period.
If you are unsure about the age of your tee, please send us an image to firstname.lastname@example.org, so we can let you know if it can be repaired.
If your tee can be repaired, most cases are addressed by purchasing the FlexTop. This replaces the upper assembly of the tee, giving the hitter tee a brand-new rolled cone, compression cap, and bushing. It is easy to install. The standard fee for a repair is $40.00 per stem, and shipping costs are the customer's responsibility - both to our facility and outbound. In most all cases, it is more cost effective to purchase a new stem or just the FlexTop replacement before electing to go the repair route.