Out of the box, a new Tanner batting tee will come in two sections, a base and a stem. The base is what goes on the ground and the stem is the upright adjustable pole that holds the baseball or softball. Screw the stem into the base, right to tight and left to loose.
It's fine to train in the rain, hit outside, or leave your tee outdoors for a night or two. It is not recommended to leave your batting tee outside all the time, under a carport all the time, or anywhere the metal sections will get repeated moisture on them. Tanner Tees are made with strong metal components, and metal will rust if left in the elements for prolonged periods of time.
It's best to adjust the tee so the two adjustable sections are equally extended during hitting. For instance, if you want to hit at the lowest position of your Tanner Tee, just compress both sections. Now, if you want to raise the tee 8 inches higher, we recommend pulling out four inches from the first section and four inches from the upper section. This gives the tee maximum stability and protection against a miss hit too.
There is a patented screw at the bottom of the FlexTop. You cannot see the screw when the tee is installed because it is telescoped inside the bottom pipe (the one with the threads that screws into the base). If your FlexTop becomes loose, or if you simply want to make the adjustment tighter or looser, do this. First, compress both sections of the tee so it is at its shortest range. Then, unscrew the tee stem from the base and look up into the tee from the threads. There is a small set screw you can see. Use a Phillips head screwdriver to turn it ¼ to the right, and the upper section of your tee will tighten significantly. The reverse is true too. If the tee is too tight, you can loosen by a left turn. Here's a video showing how to tighten it. NOTE: You do not disassemble your tee to do this. This is meant to be a quick maintenance on your tee, do not disassemble anything!
Whether you bought your Tanner batting tee or related product direct from us or through another store, your purchase is backed by a one-year guarantee against manufacturing defects. Dents caused by bat strikes, excessive rust build-up, and other product mis-use cases may not be covered, but we are available and always happy to work with every customer.
The Tanner Guarantee is an extra layer of security for your purchase of a Tanner batting tee. To sum it up, the Tanner Customer Guarantee encourages any customer at any time to contact us with any issue regarding their Tanner batting tee. If you are unsatisfied we want to know, and we want to help.
Read more here.
Tees built before 2009 can no longer be repaired. You may be surprised, but there are a lot of these still in circulation. We just don't have the parts to fix them anymore, and the tee has been upgraded multiple times during that period.
If you are unsure about the age of your tee, please send us an image to firstname.lastname@example.org, so we can let you know if it can be repaired.
If your tee can be repaired, most cases are addressed by purchasing the FlexTop. This replaces the upper assembly of the tee, giving the hitter tee a brand-new rolled cone, compression cap, and bushing. It is easy to install. The standard fee for a repair is $40.00 per stem, and shipping costs are the customer's responsibility - both to our facility and outbound. In most all cases, it is more cost effective to purchase a new stem or just the FlexTop replacement before electing to go the repair route.